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Why ROI fails network management

In response to our recent story, Network Management on $1.19 a Day, reader William Ross penned an excellent case against legacy network management solutions. You can read and comment on the entire post here. But for the time-challenged, here are a few choice excerpts.

The problem:

Enterprise-class management solutions come with what are essentially pre-defined processes. There is an implied presumption that customers will alter their processes to adapt to those of the product offering. Many customers initially buy into this but ultimately realize that this is an unacceptable alternative.

The Solution:

Web services promises to change how networks are operated and managed. The next breed of network management products will be web services-enabled and will allow for the rapid automation of custom network operations processes, as opposed to imposing rigid processes upon the user.