METHUEN, Mass. -- RAID Inc., a customer-centric storage service provider specializing in custom manufacturing of leading edge storage solutions, today announced that the Cooperative Institute for Research in Environmental Sciences at the University of Colorado has selected its flagship product StorageWatch. This patent pending technology is the industry's only real-time 24/7 proactive storage monitoring and management service.
StorageWatch ensures maximum availability of an entire storage system by providing real-time proactive monitoring of the overall condition of your storage solution 24 hours a day, 7 days a week. All components of a customer's solution and environment are monitored for irregularities including: Storage Arrays, RAID engines, disk drives, power supplies, cooling, switches & fabric (all SAN devices) and backup devices. With this novel monitoring software in place, the university prevents downtime and frees up system administrator staff from time-consuming maintenance issues. If a "soft" drive failure occurs, the system administrator receives an early warning so that the issue can be resolved before it causes a true outage.
"With 24/7 monitoring of our data center, StorageWatch eliminates costly off hour surprises like hard drive failures and power outages," said Tom Priestley, senior system administrator for the Cooperative Institute for Research in Environmental Sciences. "Our users don't want us to simply rely on computer-generated alerts. StorageWatch brings human intelligence to diagnose and resolve issues in real time. With this critical software solution in place, we've moved from a reactive approach to a more hands-on assurance that StorageWatch will always provide continuous, smooth system operation."