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Hidden Features; Disaster Plans

Letter Begets Letters

Hunter, I'd like to send your letter to my users (Reality IT, "An Open Letter to Your Users" April 13). It is hilarious! But it also conveys the thoughts of thousands of IT professionals like me and my crew who have to deal with computer users every day.

Warren Puy Arena
IT Director
Porter Keadle Moore
[email protected]

Bravo, Mr. Metatek! In a very clever article, you speak the thoughts and experiences of every IT professional. Imagine the surprise end users will have as support continues to shift overseas.Rick D'Ademo
Corporate Technology Manager
Asbury Automotive Group[email protected]

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