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Dell Expands Managed Services for SMBs

NEW YORK -- Dell today announced nationwide availability of its ProManage-Managed Services. Built from the ground up for small and medium businesses, the web-based service proactively monitors and manages IT networks, prevents system issues before they occur, and eliminates costly downtime. The expansion to more than 5,500 U.S. towns and cities follows two successful pilots in Dallas and New York City, where Dell helped one customer increase staff productivity by as much as 60 percent.

Starting as low as $9 per month with no upfront investment or long-term contract required, ProManageManaged Services are available direct from Dell or one of its PartnerDirect Registered or Certified Partners enrolled in the new ProManage Sales Agent program.

“Business is tighter and tougher, and we’re being forced to find ways to work leaner,” said Don Neubauer, managing partner and CFO of Dallas-based Siter – Neubauer & Associates, Inc. “Having Dell support us 24/7 and identifying problems before I even know they exist, means we have virtually no downtime. That’s real savings.”

Dell Inc.