Not In My Backyard Either
In fairness to the companies that have been developing these tools, there is another side to this resistance because, when it comes to IT automation, the usual scenario is reversed. Generally, it is the IT people who are encouraging non-IT employees in their workplaces to adapt to change and use technology to become more productive. When it comes to automating the data center or other IT processes, however, IT people are the users. Paradoxically, they will often react the same way that non-IT users react when the IT staff come calling with some new idea to automate business processes--and that's not necessarily with a warm welcome. Indeed, it has become something of a dirty little secret inside IT that many technologists themselves are often resistant to using technology to become more productive. Given the ever increasing pressure to justify IT spending, this is simply not a sustainable position.
Determining The ROI
Financial Pressure on the IT budget is one of the four big challenges that motivate people to investigate IT automation tools, and demonstrating a ROI (return on investment) is a key to getting approval for new automation tools. Voyence, among others, provides a neat ROI calculator on its Web site; try running your numbers.
As one might expect, the vendors of IT automation tools have fantastic success stories for those seeking a quick ROI. Payback time is touted as months, not years. In some areas, like network management, the investment is supposed to pay for itself within a few weeks.
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