Cost savings may not occur with cloud UC, but there are other hidden benefits, research shows.By Robin Gareiss, Executive VP/Senior Founding Partner of Nemertes Research , 1 Comment | Read | Post a Comment
Cleaning up communications infrastructure may not be on your list of most exciting projects, but best practices dictate that you not ignore the chore, either.
By Matt Brunk, Healthcare Director of IT , Post a comment | Read | Post a Comment
This quick tutorial on how audio travels in space will help you determine if the audio specifications of UC speakerphones or UC audio pickup devices are reasonable.By Tim Root Chief Technology Officer and Executive Vice President of New Business Development, Revolabs, 9 comments | Read | Post a Comment
Today's mobile workers have unique technology requirements that enterprises must consider in their unified communications deployments.By Joseph Harsch Senior Director, Market Offers, BroadSoft, 4 comments | Read | Post a Comment
Getting the most out of your UC investment requires a usage and adoption program that teaches employees not only how to use the communication tools, but also the benefits.By Erika Van Noort Director Consulting, North America, Softchoice, 5 comments | Read | Post a Comment
The open source web-based technology promises real-time communication across a multitude of applications, but must overcome challenges before it makes inroads into the enterprise market.By Tim Root Chief Technology Officer and Executive Vice President of New Business Development, Revolabs, 2 comments | Read | Post a Comment
When it comes to UC, one word can make a huge difference. Calling your UC investment an initiative instead of a project increases your chances of success.By Erika Van Noort Director Consulting, North America, Softchoice, 4 comments | Read | Post a Comment
Circuit, the new UC platform from the company formerly known as Siemens, is certainly different and could bring a shift to the way people work.By Zeus Kerravala Founder & Principal Analyst, ZK Research, Post a comment | Read | Post a Comment
Unified communications and collaboration projects fall flat when companies don't understand needs or consult with their employees. Get the facts and figures from Softchoice's UC study.By Erika Van Noort Director Consulting, North America, Softchoice, 14 comments | Read | Post a Comment
Maintaining application service levels for shared services is tough. Look to crowd sourcing, real-time collaboration, and big data analytics for help.By Patrick Carey Vice President Product Management, Exoprise, Post a comment | Read | Post a Comment
WiFi vendors like Aruba Networks are using the Lync SDN API as a launch pad for their foray into software-defined networking.By Lee Badman Network Engineer & Wireless Technical Lead, 4 comments | Read | Post a Comment
Making the leap from unified communications to unified interaction is possible, but it involves more than just installing new software. Here's how to make a successful transition.By Curtis Peterson Vice President of Operations, RingCentral, 8 comments | Read | Post a Comment
A recent survey shows that unified communications is growing in the enterprise, despite many IT pros' lack of familiarity with the term.By Scott Kinka CTO, Evolve IP, 15 comments | Read | Post a Comment
UC is on the rise, but does it really solve the problem of communication disconnect? New systems must take UC a step further to support truly unified interaction.By Curtis Peterson Vice President of Operations, RingCentral, 5 comments | Read | Post a Comment
Before you choose a UC product or platform, careful evaluation of existing attitudes, equipment, and systems could save your project -- and your sanity.By Justin Bagatti Systems Consultant, TEAMSOS, 16 comments | Read | Post a Comment
Attendees at Cisco Live this week were showered in APIs and ACI, and swimming in selfies. Take a look at the highlights from the annual customer event. By Susan Fogarty Editor in Chief, 16 comments | Read | Post a Comment
2014 State of Unified CommunicationsIf you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
6 UC Trends to WatchInformationWeek’s 2014 Unified Communications Survey shows a revitalized market; 77% of 488 respondents have deployed UC or plan to within 24 months. Among those deploying or with plans, internal IT owns this tech: 40% will keep UC completely on premises vs. 3% going all cloud. For hybrid setups, 24% are primarily on premises vs. 17% mostly cloud.