Unified Communications
Expert Analysis
Cisco Certifications To Kickstart Your Career
Network Computing Editors,
Cisco certifications are some of the most prestigious in technology, encompassing far more than routing and switching. Find out which options can improve your resume and skill set.
By Network Computing Editors ,
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Silver Peak Delivers SD WAN Overlay
Beth Schultz, Managing Editor, No Jitter.News
Software-defined architecture aims to give enterprises a secure, reliable, and cost-effective way to build hybrid WANs.
By Beth Schultz Managing Editor, No Jitter.,
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Is The Internet The Model For 'Everynet?'
Tom Nolle, President & Founder, CIMI CorporationCommentary
Perhaps it's time to set aside the Internet model and instead look to a model of networking based on SDN and NFV.
By Tom Nolle President & Founder, CIMI Corporation,
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How UC Supports Workforce Collaboration
Joseph Harsch,  Senior Director, Market Offers, BroadSoftCommentary
With the rise of outsourcing, enterprise teams must be able to effectively communicate and collaborate. Unified communications tools can help.
By Joseph Harsch Senior Director, Market Offers, BroadSoft,
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Skype For Business Finds Its Voice, At Least For Some
Eric Krapf, Editor, No JitterCommentary
A No Jitter reader survey on Lync/Skype for Business gives rise to some interesting questions on voice strategy.
By Eric Krapf Editor, No Jitter,
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Exploring The State Of SDN & UC Integration
Network Computing Editors, Commentary
Early progress in SDN and UC interoperability has been good, but we need to keep up the pace of innovation.
By Terry Slattery, Senior Network Engineer, NetCraftsmen ,
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Will 802.11ac Kill Wired Ethernet?
Network Computing Editors, Commentary
The evidence is all around us that wireless networks are rapidly replacing wired as the connectivity option of choice, and not just for mobile phones and tablets.
By Irwin Lazar, Vice President and Service Director, Nemertes Research ,
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Interop In Action
Network Computing, CommentaryVideo
Interop Las Vegas heats up this week with presentations, products and camaraderie on the show floor.
By Network Computing ,
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SDN & UC Integration: A Work In Progress
Marcia Savage, Managing Editor, Network ComputingNews
Microsoft has led the way in applying software-defined networking to unified communications with its Lync SDN API, but a networking expert says more work is required to make communications and SDN a truly powerful combination.
By Marcia Savage Managing Editor, Network Computing,
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Evaluating Cloud UC Costs
Network Computing Editors, Commentary
Cost savings may not occur with cloud UC, but there are other hidden benefits, research shows.
By Robin Gareiss, Executive VP/Senior Founding Partner of Nemertes Research ,
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Peeling Back the Layers of Wiring Infrastructure
Network Computing Editors, Commentary
Cleaning up communications infrastructure may not be on your list of most exciting projects, but best practices dictate that you not ignore the chore, either.
By Matt Brunk, Healthcare Director of IT ,
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Collaboration: The Audio Aspect
Tim Root, Chief Technology Officer and Executive Vice President of New Business Development, RevolabsCommentary
This quick tutorial on how audio travels in space will help you determine if the audio specifications of UC speakerphones or UC audio pickup devices are reasonable.
By Tim Root Chief Technology Officer and Executive Vice President of New Business Development, Revolabs,
Comment9 comments  |  Read  |  Post a Comment
Tailoring UC To The Elusive Mobile Worker
Joseph Harsch,  Senior Director, Market Offers, BroadSoftCommentary
Today's mobile workers have unique technology requirements that enterprises must consider in their unified communications deployments.
By Joseph Harsch Senior Director, Market Offers, BroadSoft,
Comment4 comments  |  Read  |  Post a Comment
Crafting Effective UC Training
Erika Van Noort, Director Consulting, North America, SoftchoiceCommentary
Getting the most out of your UC investment requires a usage and adoption program that teaches employees not only how to use the communication tools, but also the benefits.
By Erika Van Noort Director Consulting, North America, Softchoice,
Comment5 comments  |  Read  |  Post a Comment
Cisco IOS Voice Troubleshooting: 9 Key Commands
Amy Arnold, CCNP/DP/VoiceEducation
It's easy to get lost in unfamiliar territory when debugging a voice gateway problem. These common commands can help.
By Amy Arnold CCNP/DP/Voice,
Comment18 comments  |  Read  |  Post a Comment
4 Ways UC Services Gather Dust
Joseph Harsch,  Senior Director, Market Offers, BroadSoftCommentary
UC tools often go unused by employees. Here are four mistakes to avoid in your UC deployment.
By Joseph Harsch Senior Director, Market Offers, BroadSoft,
Comment7 comments  |  Read  |  Post a Comment
WebRTC: Not Ready For The Enterprise
Tim Root, Chief Technology Officer and Executive Vice President of New Business Development, RevolabsCommentary
The open source web-based technology promises real-time communication across a multitude of applications, but must overcome challenges before it makes inroads into the enterprise market.
By Tim Root Chief Technology Officer and Executive Vice President of New Business Development, Revolabs,
Comment2 comments  |  Read  |  Post a Comment
Unified Communications: Words Matter
Erika Van Noort, Director Consulting, North America, SoftchoiceCommentary
When it comes to UC, one word can make a huge difference. Calling your UC investment an initiative instead of a project increases your chances of success.
By Erika Van Noort Director Consulting, North America, Softchoice,
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Unify's Circuit Enables a New Way of Working
Zeus Kerravala, Founder & Principal Analyst, ZK ResearchCommentary
Circuit, the new UC platform from the company formerly known as Siemens, is certainly different and could bring a shift to the way people work.
By Zeus Kerravala Founder & Principal Analyst, ZK Research,
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Why UC Implementations Fail
Erika Van Noort, Director Consulting, North America, Softchoice
Unified communications and collaboration projects fall flat when companies don't understand needs or consult with their employees. Get the facts and figures from Softchoice's UC study.
By Erika Van Noort Director Consulting, North America, Softchoice,
Comment14 comments  |  Read  |  Post a Comment
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2014 State of Unified Communications
2014 State of Unified Communications
If you thought consumerization killed UC, think again: 70% of our 488 respondents have or plan to put systems in place. Of those, 34% will roll UC out to 76% or more of their user base. And there’s some good news for UCaaS providers.
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