Network Computing is part of the Informa Tech Division of Informa PLC
VoIP Just a Tool for Presence
Microsoft's strong moves into VoIP are less about telephony and more about presence. Today the most common form of presence is the status box in an IM client. Microsoft aims to make presence information available across a variety of platforms, including IM, voice and within applications such as calendars and Outlook.
In Microsoft's grand vision, Alice will open Outlook to find Bob's e-mail address, and then mouse over that address to get presence status. Alice can then initiate some form communication (such as a VoIP call) right from Outlook.
By linking VoIP to its Office suite, Microsoft takes direct aim at Cisco's Unified Personal Communicator (UPC), a desktop software client that combines presence with voice, video, IM and other communications applications. By building presence-based communications functions into its widely deployed business apps, Microsoft makes UPC irrelevant—at least for Office-centric enterprises.
Recommended For You
Developing and managing a network budget is hard work for network professionals, who often get hit with new projects that they know nothing about. Is there a better way to manage network spending?
Making the jump from outdated legacy technology to a more modern digital infrastructure will allow businesses to innovate at the speed and scale needed in today’s marketplace.
The business world is speeding up. The longer IT leaders wait to get their needs met, the more at risk their businesses and their jobs will be.