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Voice over IP Systems

• Make time to contact the vendor's reference customers.

• Take a good look at each vendor's management interface to determine how easy (or not) it will be to maintain the system.

• Check out local-support availability, since these products usually are installed by resellers, especially in small cities.

• Ask for demonstrations and make sure the product does what you want it to do without imposing limitations on the way you do business.

Checklist of Basic Features

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