Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Verizon Dials Up 911 VoIP Solution

Verizon Communications said it will provide VoIP providers with a solution that will let them use Verizon's enhanced 911 emergency calling system.

Problems handling 911 emergency numbers have been a major hurdle for VoIP providers, but positive movement in recent days by major landline carriers is being hailed by VoIP companies.

"Working with VoIP companies and their vendors, we have identified a means to route VoIP calls so that they appear in emergency response centers much the way wireline and wireless 911 calls do," said Michael O'Connor, Verizon's executive director of federal regulatory affairs, in a statement Tuesday.

The Verizon statement coincides with efforts by Qwest Communications and SBC Communications to solve the 911 problem with Vonage, North America's largest VoIP provider. The remaining former Baby Bell, BellSouth, is also said to be working on the problem. More than 90 percent of U.S. landline telephone service is provided by the former Bells. Their means of communicating with 911 dispatch numbers is not compatible with VoIP phoning, particularly where VoIP moves over cable broadband.

Verizon said its VoIP 911 service will be offered in New York City this summer, and, if successful, it will be replicated in additional Verizon locations.

  • 1