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 Thomas Zimmermann |
What's driving unified communications?
We see very clearly two trends. First is the convergence of data, voice and other multimedia services. The second is open standards. The main benefits are you can integrate communication into business processes, simplify communications with customers, and get productivity gains in your internal processes.
What are the most popular applications or business tools being integrated?
It's different from theater to theater. In the European market, where we have our main volume, the main driver is integrating voice with applications on the desktop. In North America, which is the more innovative market, we are having detailed discussions around bringing presence and mobility functions into the unified communications world.
Developing and managing a network budget is hard work for network professionals, who often get hit with new projects that they know nothing about. Is there a better way to manage network spending?
Making the jump from outdated legacy technology to a more modern digital infrastructure will allow businesses to innovate at the speed and scale needed in today’s marketplace.
The business world is speeding up. The longer IT leaders wait to get their needs met, the more at risk their businesses and their jobs will be.
