Adoption of cloud services continues to influence enterprise spending, including that earmarked for collaboration, as newly released Synergy Research Group (SRG) data shows.
Data released by SRG this week shows that enterprise spending on IT infrastructure increased by 13% on average in 2018, as gleaned from analysis of six key enterprise infrastructure segments. As shown in the below chart, spending on hosted and cloud collaboration infrastructure saw the second highest growth for the period (Q4 2017 to Q3 2018), landing just above the $25 billion mark, up 22% over the preceding four quarters. This growth is due, in part, to decreased spending on premises-based collaboration products, SRG said. For the same period, on-prem collaboration spending reached just over $15 billion, decreasing 4% over the preceding four quarters.
As expected, this latest spending dip on premises-based collaboration continues the “slow and gradual erosion that has been happening over quite a few years,” SRG confirmed when I reached out for commentary on the data.
Cisco remains the dominant enterprise vendor, maintaining a leadership position in almost all of the segments analyzed, SRG said in its report. For on-premises collaboration infrastructure, it’s joined by Microsoft, Avaya, and IBM. For email-related hosted and cloud collaboration infrastructure, Microsoft and Google lead the market – no surprises there. For all other hosted and cloud collaboration segments, Cisco, Twilio, RingCentral, and Vonage are market leaders, SRG told me.
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