AT&T Brings Back House Calls
It may seem like a throwback to another era, but AT&T says it will offer various in-home and in-office services, some of them without additional cost.
April 10, 2006
![Network Computing logo Network Computing logo](https://eu-images.contentstack.com/v3/assets/bltde8121fc52c5c8f3/blt3f3d0318f746b1c2/65a530e4187606040a1d8b8c/placeholder.png?width=1280&auto=webp&quality=95&format=jpg&disable=upscale)
AT&T is reincarnating the traditional telephone serviceperson who always seemed to be able to get the things to work: On Monday, AT&T said it will offer various in-home and in-office services, some of them without additional cost.
Customers with AT&T Yahoo High Speed Internet Express or Pro with AT&T Gateway links can receive networking setup services that include mail-in rebates to defray installation costs.
The foundation for the new services is the AT&T Support+ program, which includes technical support for devices like PDAs, digital cameras, TIVOs, scanners and CD/DVD writers.
The Support+ service is offered on a per-incident charge or through other subscription features of the service. Pre-paid memberships are available for $125 for a six-month period for unlimited service.
AT&T's merger partner BellSouth recently began offering paid help service for PC repair, and installation of devices including MP3 players and digital cameras in its region.
You May Also Like