Molina Implements Cincom

CINCINNATI -- Cincom Document Solutions (CDS), a division of global software company Cincom Systems, today announced that Molina Healthcare, Inc., a multi-state managed care organization with over one million members, has successfully implemented Cincom Eloquence document solutions and begun producing personalized documents in real time -- all in nineteendays.

Speed and Quality

Molina Healthcare chose Cincom Eloquence to enhance its Medicaid andMedicare member relationships by improving the speed, quality, andrelevancy of document communications to its members.

Dynamic Documents Needed

The company needed to create multiple variations of documentsincluding state and foreign language versions from a single documentmodel. With Cincom Eloquence, business users easily create andmaintain a single document model that determines the language andstate regulations for each individual member based upon real-timedata.Flexibility Speeds Implementation

Eloquence's use of open standards and services-oriented architectureallowed Molina to quickly assimilate the software within theirexisting infrastructure, and also provide a more flexible platform tobuild document applications as its business changes.

Reduced Reliance on IT

"Within one week, our line-of-business professionals were able toeasily design and deploy all the documents required to correspondwith our members in real time," said Rick Click, vice president andchief information officer, Molina Healthcare. "Our business users arenow taking a more active role in the production of documents therebyreducing the reliance on our IT resources and improvingresponsiveness to members. Cincom Eloquence's commitment to openstandards enabled us to better integrate the software into ourinfrastructure, including integration with our QNXT enterpriseapplication system from TriZetto/QCSI, and allowed us to go into liveproduction in nineteen days. The services-oriented architectureallowed us to adapt the solution to our business processes now andscale as our business grows."

Cincom Systems Inc.0