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Virgin Mobile

U.K. wireless giant Virgin Mobile dodged a licensing bullet and slashed server configuration times with new automation software that it plans to extend to the firm's back-end storage.

Virgin Mobile, which serves around 5 million U.K. customers, deployed BladeLogic's Operations Manager at the start of last year. It was prompted by an urgent need to roll Tibco middleware across 50 of its 70 Unix servers. (See BladeLogic Intros Ops Manager 6.)

Tibco, which links applications such as customer relationship management (CRM) and online credit reporting, is critical to Virgin Mobile's IT infrastructure, according to Julian Bowles, the company's technical projects program manager. But deploying the middleware was easier said than done.

"It was a manual process," explains Bowles, who had already gone through the laborious task of deploying Tibco on 15 Unix servers. "Each of the deployment configurations was specific to each server."

To make matters worse, the wireless firm's existing license agreement with Tibco was soon to expire. If Virgin Mobile found itself unable to deploy Tibco in time, it would accrue additional re-licensing costs.

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