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Veritas Pummeled by Panel

CHICAGO -- Backup software market leader Veritas Software Corp. (Nasdaq: VRTS) is losing ground to smaller competitors in the areas of simplicity and reporting tools, according to a panel of users at the Storage Decisions conference here.

Three of five panel members convening yesterday use Veritas NetBackup, but panelists gave rivals BakBone Software Inc. (Toronto: BKB),

CommVault Systems Inc., and startup Avamar Inc.
high marks, and another said EMC Corp. (NYSE: EMC) Legatos recent improvement prompted him to switch from Veritas.

The users gave the impression that backup software isn’t a two-horse race between Veritas and Legato any more. Ease of use, comprehensive reports, and disk backup performance won praise for some of the smaller players.

Dennis Moore, director of enterprise architecture at Retail Ventures Services, said he chose BakBone over Veritas and Legato (see BakBone Gets Its Back Up). He cited BakBone’s ease of use as the main reason, although he said it almost appeared too simple at first.

“It’s one of the easiest backup solutions to deploy,” Moore said of BakBone. “It has the most streamlined interface. You look at its four icons and say, ‘This can’t do much.’ But right click on the icons, and every option you could have is right there. It also has the best operating system support across the board.”

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