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Surveys Track Backup and Recovery

IT organizations need and want more disk backup, but concerns are holding them back from adding new gear, according to recent findings of two surveys jointly conducted by storage consulting firms Coughlin Associates and Peripheral Concepts Inc.

The firms say the surveys, "2004 Backup and Archive -- A User's Perspective" and "2004 Business Continuance and Disaster Recovery -- A User's Perspective," are based on data gathered from over 1,000 IT sites, representing companies from 10 industries and a wide range of revenues.

According to Tom Coughlin, principal at Coughlin Associates and co-author of the two surveys, IT personnel are more concerned about backup than they were in a similar survey last year. "The consequences of the business going down, or at least the perception of the consequences, have really changed."

Coughlin attributes this change to the liability associated with new regulatory mandates, a harsher economic climate, and greater concern about major disasters, among other factors.

The findings show firms put a high value on backup and recovery. For example, 26 percent of respondents say that the cost of downtime at their organization is $10,000 to $100,000 per hour; 15 percent say it's $100,000 to $1 million per hour; and 9 percent say it is greater than $1 million per hour.

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