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Pinnacle Picks Mimosa

SANTA CLARA, Calif. -- Mimosa SystemsTM, a leader in live content archiving solutions, announced today that Pinnacle Financial Corporation, which recently selected Mimosa Systems advanced archiving solution, NearPoint™, to manage email accounts throughout its nationwide operations, reports that the solution has significantly enhanced its eDiscovery capabilities and message archiving.

Pinnacle Financial, headquartered in Orlando, Fla., has been in the home and commercial mortgage business for nearly 20 years. The company operates 35 offices, staffed by 300 employees across North America.
Rick Chin, Sr. VP of Information Technology at Pinnacle, said, “Email is critical to our organization because it is our fundamental communication tool and it is so closely tied to all our business applications.”

Pinnacle was seeking to address two key issues when he learned about Mimosa at a Gartner storage event: email archiving, discovery and retrieval. Although Pinnacle is not a publicly traded company, Chin was looking for a reliable email archiving and retrieval solution to accommodate any future legal inquiries. “Although we’re not subject to some of the regulations that apply to public companies, we have heard of instances in which companies have been sued because of their inability to produce email for litigation. We are not facing any pending lawsuits, but we wanted to be prepared should one ever arise,” said Chin.

Chin noted that Pinnacle also sought to increase the efficiency of its email processes. The company’s email environment is composed of Exchange 2003 SP2, Outlook 2003, and Outlook Web Access, all linked through a single server.

According to Chin, “When we looked into it, we learned that MimosaTM NearPointTM email archiving performs all the email search functions for eDiscovery and manages the Exchange data for growth issues in the mailbox stores by removing attachments. This helps with mailbox size issues, and it also reduces backup times, which is an important issue because our tape backups of Exchange were taking too long to complete.”

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