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Iron Mountain Feels the Heat

Records management and data protection specialist Iron Mountain is still counting the cost of fires earlier this month that destroyed a facility in London, England, and damaged another in Ottawa, Canada, within the space of 24 hours.

Documents belonging to the City of Ottawa, as well as other local organizations, were stored at the Canadian site, although officials are unsure about the impact of the blaze. "We're still in the process of figuring out what may be missing or not," says Eric Collard, a spokesman for the City of Ottawa, adding that officials are working closely with Iron Mountain.

According to Collard, the City stored more than 3 million file folders at the Iron Mountain facility, contained in around 122,000 boxes. The City, however, told Byte and Switch that it is also planning to deploy an electronic content management system from Stellent, which is currently in pilot mode.

The 69,000 square foot Ottawa facility, like the London site, held paper records, although Melissa Mahoney, Iron Mountain's director of corporate communications, told Byte and Switch that only 3 percent of the total records stored in Ottawa were damaged by the fire, and less than half a percent were actually destroyed.

There doesn't appear to be any connection betwen the two fires. According to Mahoney, early indications from an official investigation into the Ottawa fire suggest that it was caused by roofing contractors working on the facility. According to press reports, 75 firefighters were required to bring the Ottawa fire under control.

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