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Geek Squad Diagnoses Ontrack

MINNEAPOLIS -- Ontrack Data Recovery, the industry’s leading data recovery provider, today announced it has entered into a multi-year agreement with Geek Squad and Best Buy Co., Inc. to provide specialized training and custom diagnostic tools for the diagnosis and recovery of customer data.

Ontrack’s assessment tool BARDS (Basic Assessment and Recovery Diagnostic System) has been customized to the specifications of Geek Squad, and will be deployed to analyze customer data problems and identify recovery options. Agents at Geek Squad Precincts in all Best Buy Stores will assess the health of a customer’s computer hard drive. Data recovery will be performed by specially trained Agents at computer repair center Geek Squad City, a secure facility in Louisville, Ky.

Ontrack also will supply Geek Squad with its highly popular, do-it-yourself recovery tool, EasyRecovery™, as well as ongoing training and maintenance.

““Through this multi-year partnership, Ontrack is committed to enhancing these qualities by offering the most complete and leading edge data recovery solutions available,” said Jim Reinert, senior director of Software and Services for Ontrack Data Recovery. “Through this multi-year partnership, Ontrack is committed to enhancing these qualities by offering the most complete and leading edge data recovery solutions available. With BARDS and EasyRecovery, customers can be confident they’re receiving the highest possible level of service.”

With a wide range of data recovery services and software solutions, Ontrack Data Recovery helps both corporate customers as well as individual end users to protect, save and recover important data. Ontrack Data Recovery offers everything from do-it-yourself software to customized service solutions allowing recovery anywhere, anytime from virtually any operating system, storage or media type, regardless of the cause for data loss. The company offers data recovery service in 13 languages in more than 21 countries worldwide.

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