Dual-Processor Rack Servers

Keynote Systems Transaction Perspective 6.0 Keynote Systems has upgraded both the operating system and hardware for its Web transaction-monitoring service, which now runs on a single 2.4-GHz Pentium 4 processor with Windows XP Pro. Customizable features, such as alarming, dynamically generated baselines and user-set component-level alerting, have been added or enhanced. Web services security (WS-Security), a security message framework, is provided to authenticate transactions, such as bill payments and credit-card authorizations. MyKeynote, the user interface, can be customized for audience type; it includes search archives, as well as configurable schedules and content, that can be saved for up to two years. Starts at $1,295 for up to five pages. Keynote Systems, (800) KEYNOTE, (650) 403-2400. www.keynote.com

Software602 Print2PDF 5.0 Server Edition Thanks to Print2PDF 5.0's ability to convert printable output from any application into an Adobe PDF file, network users can assemble PDF documents from multiple sources and apply digital signatures. In addition, Software602 has added support for RC4 encryption. The software can be distributed through a shareable print driver using Windows 2000, XP or 2003. The product also supports Terminal Services and Citrix MetaFrame Presentation Server. Starts at $299.95 for 10 users. Software602, (888) 468-6602, (904) 642-5400. www.software602.com/

UniPress Software FootPrints 7.0 FootPrints automates helpdesk and customer-support operations and integrates with other business processes. The new software now lets you customize field-level permissions and create a master company-contact record for prepopulating trouble tickets. It also has a new XML/SOAP interface to ease integration with third-party applications. E-mail security, scheduling capabilities and reporting also have been enhanced. An add-on change-management module makes programming unnecessary for managing change requests. Starts at $3,995 for a three-agent pack. UniPress Software, (800) 222-0550, (732) 287-2100. www.unipress.com