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CitiStreet Navigates Compliance

One financial services firm is dealing with compliance by pushing tape out the door and patching together a method for managing the remaining storage tiers.

CitiStreet, owned by CitiGroup, oversees retirement and health benefit plans -- putting it at the intersection of two highly regulated fields. So systems integration manager Jeff Machols has to deal with compliance regulations such as Sarbanes Oxley and The Health Insurance Portability and Accountability Act (HIPAA). Because it was formed by a merger of benefit services divisions of Citigroup and State Street Corp. in 2005, CitiStreet maintains data centers in Jacksonville, Fla., and Quincy, Mass.

Managing compliance tools is extremely tough for us,” Machols says. “We run the whole gamut. We have to have people dedicated to managing backups, archives, [UDO] platters, and restores.”

Machols expects to have one less storage tier to manage soon. He’s looking to replace his tape libraries with a tiered infrastructure that includes Fibre Channel disk, virtual tape, and UDO for the sake of more efficient compliance.

“By the end of the year, we’ll be completely off tape,” he says. “If we needed information, we always pulled it off tape but then you have the problem that ‘This tape’s five years old, we can’t read it anymore.’

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