If you're an enterprise IT leader, chances are good that you've at least heard of DevOps. In fact, your organization has likely experimented with at least some DevOps techniques. In the 2018 Interop State of DevOps Report, only 3% of the 150 business technology decision makers surveyed said they weren't at all familiar with the approach, while a full 84% said that they were "familiar" or "very familiar" with key DevOps concepts. In addition, two-thirds of those who took part in the study said they had either implemented DevOps in their organizations or planned to do so within twelve months. Only 9% said their organization had no DevOps plans.
Now, a new Harvard Business Review Report sponsored by Google Cloud finds that while organizations implementing DevOps have experienced a lot of benefits, these teams continue to face significant challenges. The survey asked 654 HBR readers about their companies' experiences with DevOps. The majority of respondents (89%) came from enterprises with 1,000 or more employees, and they represented a range of industries and different parts of the world.
On the plus side, the majority of respondents said that DevOps was having a positive impact on their speed to market (70%), productivity (67%), customer relevance (67%), innovation (66%), product or service quality (64%), employee satisfaction (57%) and costs (54%).
However, the report also surfaced some frustrations that IT leaders are experiencing as they progress with their DevOps adoption. Companies aren't always realizing the benefits that they expected to see after adopting the approach, and some companies are far more successful with the approach than others. Some of the issues plaguing DevOps teams are the same sorts of cultural obstacles that DevOps has always faced, but others are new problems that are only emerging as the approach becomes more widespread.
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