3Tera Offers Cloud SLAs

3Tera introduces the first five-nines cloud computing service level agreement

March 20, 2009

1 Min Read
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ALISO VIEJO, Calif. -- 3Tera, Inc., the leading innovator of cloud computing technology and utility computing services, announces a Service Level Agreement (SLA) for its award-winning AppLogic™ Virtual Private Datacenter (VPDC) service. Beginning in April, 3Tera’s VPDC service will include a 99.999 percent availability SLA designed to give customers confidence and ensure that they can use the cloud to quickly deploy and operate even their most critical services and applications on a highly available and scalable platform.

“IT architects and system administrators who leverage cloud computing shouldn’t have to compromise the availability of their systems,” said Barry X Lynn, Chairman and CEO, 3Tera, Inc. “3Tera is committed to using all commercially reasonable efforts to achieve at least 99.999 percent availability for each user every month. In conjunction with data replication services provided by our Disaster Recovery Suite of appliances, the SLA provides users the ability to build highly available services in the cloud.”

"Achieving five-nines requires a complete system approach - from working with the best datacenter partners, to the architecture of AppLogic itself and even extending into the training of our operations staff," said Peter Nickolov, President and CTO, 3Tera, Inc. "Offering the SLA ourselves will enable us to aid our partners in achieving five-nines for their AppLogic subscribers as well."

3tera Inc.

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