Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Survey Reveals IT Priorities

ROLLING MEADOWS, Ill. -- Insufficient IT staff availability, service delivery issues, and difficulty proving the value of information technology (IT) continue to plague executives at organizations around the world, according to a new report by the nonprofit, independent IT Governance Institute (ITGI).

ITGI commissioned a global survey of 749 CEO-/CIO-level executives in 23 countries to determine executives IT governance priorities and the IT-related problems their organizations have faced. According to the IT Governance Global Status Report 2008, which is available as a complimentary download at, 58 percent of respondents noted an insufficient number of staff, compared to 35 percent in 2005. Also, 48 percent said that IT service delivery problems remain the second most common problem, and 38 percent point to problems relating to staff with inadequate skills. Thirty percent of respondents also reported problems anticipating the return on investment (ROI) for IT expenditures.

IT Governance Institute