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Storage Gets on Record

ORLANDO, Fla. -- Storage Networking World (SNW) -- If you're a storage manager worried about e-discovery and ILM, you need to seek out a records manager -- if your organization's got one.

That was part of the message during a panel this afternoon at SNW, in which two managers certified by Association of Records Managers and Administrators (ARMA) shared their views alongside storage managers from the Storage Networking Industry Association (SNIA) .

Indeed, a key purpose of the panel was to illustrate collaboration between the two groups that's resulted in a six-page best-practices document -- a first step in what panelists describe as a daunting task.

The crux of the problem emerged immediately, when moderator John Webster of Illuminata Inc. asked representatives of both sides to define ILM. For the ITers, the term means moving data across tiers of storage based on business rules. But the records managers aren't as caught up in speeds and feeds. "We are concerned about information that is a record, and how it is managed over time as content," said Jenny Jolinski, a certified records manager who works for Darden Restaurants. A record can be anything from email to a scanned copy of a paper document.

Panelists were agreed that the two sides -- IT and records managers -- need to find one another and start trying to understand each other. This isn't easy, they noted, since many large organizations don't have records managers on board, and many that do apparently don't see any reason to get them to collaborate with IT.

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