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Leadership Development

Dear MIT:

Many people remember poor managers they've had and overcompensate to avoid making the same mistakes, says Joan Lloyd, president of Joan Lloyd & Associates, a consultancy specializing in leadership development, organizational change and team building ( She offers this advice:

  • Be inclusive; involve everyone on staff in establishing the vision and goals for your department.
  • Share your knowledge, but don't be afraid to say. "I don't know."
  • Let problem performers know what's expected and hold them accountable. Even the most brilliant technologist needs to follow the rules and respect others.
  • When someone on your staff makes a mistake, ask what you and your team can learn from it.
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