Shamus McGillicuddy is a VP of Research, Network Management, atEnterprise Management Associates (EMA). Heleads the network management practice at EMA. His practice focuses on all aspects of managing enterprise networks, including network automation, AIOps-driven network operations, multi-cloud networking, and WAN transformation. Prior to joining EMA, Shamus worked as a technology journalist for nearly a decade. He served as the news director for TechTarget's networking publications. He led the news team's coverage of all networking topics, from the infrastructure layer to the management layer. He has published hundreds of articles about the technology and competitive positioning of networking products and vendors. He was a founding editor of TechTarget's website SearchSDN.com, a leading resource for technical information and news on the software-defined networking industry.