Mitel's unified-messaging proposal had all the integration we asked for, including letting users listen to, forward or delete e-mail messages from the phone. It lacks speech recognition that would allow hands-free operation but does support Exchange, Lotus Notes, GroupWise and IMAP4 e-mail systems.
Integrated Communications Platform (Release 4.1). Mitel Networks, (800) 648-3579, (613) 592-2122. www.mitel.com
Interactive Intelligence and Zultys were the only vendors to propose SIP-based systems, and Interactive Intelligence was the lone vendor to propose all third-party phones (understandable, since the company does not make its own phones). The price for the proposal came in at $156,084.
Interactive proposed all Polycom phones, with its Interaction Client to accompany executive models. The phones have lots of hard keys tied into major features as well as soft keys, volume and cursor movement keys, and full-duplex speaker phones.
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