Cisco's Telephony Recipe: Page 5 of 7

• QSIG support
• SIP trunks

System features:

• Account codes and CDR field entry
• Call back busy subscriber/camp-on within CME system
• Call hold, pickup and retrieve
• Call pickup explicit ringing phone
• Call pickup local group ringing phone
• Call pickup explicit group ringing phone
• Call transfer-consultative and blind
• Call waiting
• Call conference
• CTI integration with Outlook and Interact ACT using TAPI "Lite"
• Directory services using XML
• Graphical user interface customization for multiple levels of access
• Hunt groups-sequential, circular, and parallel
• Intercom built-in
• International language support: Danish, Dutch, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish
• Music on hold-internal or external source
• Night service bell
• Overlay extensions for enhanced call coverage
• Paging built-in
• Per-call caller ID blocking
• Secondary dial tone
• Standards-based network call transfer and call forwarding via H450.2 and H450.3
• System speed dial option via XML service
• Time of day, day of week, call blocking

Voicemail features:

• Integrated VM solution-Cisco Unity Express (CUE)
• Integration with Unity voicemail
• Third-party voicemail integration (H323, SIP or DTMF)
• Message waiting indicator

Manageability improvements:

• Auto assignment of extensions to IP phones
• CCME setup wizard
• CUE setup wizard
• Single GUI for CCME and CUE setup
• Service provider-class centralized network management
• Web-based GUI for moves, adds and changes

Cisco Unity Express features (provided by Cisco):

• Directly integrated into full-service branch routers
• Can be used on a variety of platforms, simplifies management, lowers TCO, leverages training