We were pleased to see that if the MCA is used as the voicemail platform, any recorded messages can be manipulated from the client rather than dialing a special access number.
However, while most cellular phones have a standby time measured in days, our demonstration units did not last the whole day and we ended up leaving them plugged in for our tests. Much work must be done by handset manufacturers to optimize the Wi-Fi radios' power consumption in all dual-mode handsets.
One frustrating problem was roaming failure due to the type of cellular data service available. When the handset cannot establish a connection to the MCA over Wi-Fi, it reverts to using the CDC (cellular data connection), which could be GPRS, EDGE, UMTS or HSDPA for the GSM phones and CDMA-1xRTT, EV-DO Rev. 0 or EV-DO Rev. A for CDMA phones. But depending on the area's type of data service, there may be limitations to operating voice and CDC simultaneously. When using a CDMA phone in a 1xRTT-only service area, for example, the active CDC prevented incoming cellular voice calls to the handset. This means roams from Wi-Fi to cellular did not succeed. A similar problems exists with GPRS and EDGE service. In our Syracuse lab, we had EV-DO Rev. 0 service, and roaming worked reasonably well.
Final Call
On the pricing front, DiVitas is competitive: It provided low-volume pricing of $550 per user--the same as the price of a nice desk phone. But beyond cost, the fact is, DiVitas' greatest strength--a vendor-agnostic solution--is also its greatest weakness.
To realize the benefits of cloud-native software, an application must actually be cloud-native—designed to run in the cloud, interacting with disaggregated cloud services, fully manageable as code—to deliver the expected benefits.
By combining resources and expertise, the AI-Enabled ICT Workforce Consortium will offer a blueprint for how industries can adapt to an AI-dominated future.
IT leaders should heed the guidance of cybersecurity insurance providers who think businesses should prioritize security education, incident preparedness, regular internal audits, and ongoing vulnerability scanning and patching.
