RIM Links BlackBerry to PBX

Research In Motion this week introduced new software that IT can use to integrate BlackBerry devices with a user's PBX-driven desk phone.

The new software involves enhancements to a slew of BlackBerry software, including the BlackBerry Device Software, BlackBerry Enterprise Server and Ascendent Voice Mobility suite, which RIM acquired last year. Together, the software allows a BlackBerry handheld to be securely authenticated into an enterprise PBX and allows the BlackBerry client to access PBX functions from the menus of a BlackBerry device.

Using the software, users can place, receive and manage enterprise calls from their handset. Among other capabilities, the set-up simultaneously rings a user's desk phone and their BlackBerry. In addition, users can use desk functions such as transfer, part and extension dialing from their mobile device.On the IT side, the new software makes use of BlackBerry security features, IT policies and system management functionality available with the BlackBerry Enterprise Solution.

BlackBerry MVS is being previewed at the Wireless Enterprise Symposium 2007 in Orlando, Fla., this week, with availability from RIM and Ascendent Systems later this month.

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