The Opengear Smart ACM5000 and Smart IM4200 are the first fully automated remote management solutions to control all the infrastructure at remote sites - from applications and computers; through networking equipment, security cameras and power supplies; down to door sensors, temperature and digital I/O.
The Opengear Smart ACM5000 and Smart IM4200 product families are built on Opengear's next generation console server platform, known for extensive out-of-band access features including integrated VPN router and firewall, secure network and serial console access; UPS/PDU power management; local logging and scripts; monitoring and alerts; and extensive out-of-band management through 3G cellular access or modems.
The Opengear Smart ACM5000 and Smart IM4200 now have Automated Remote Management & Support (ARMS) capabilities that can take remediable actions on site - instantly. The Smart products have a programmable "rule book" with schedules of corrective actions that can be taken in response to defined events. For example, in the event of ping failure on a managed device, alerts can be sent, devices can be reset or some custom scripts actioned. In another example, if a critical UPS battery level is reached, a more graceful shutdown can be initiated before the system shuts down.
"While other vendors are dumbing down their in-rack management appliances and relying exclusively on central management solutions, Opengear is taking a smarter approach by extending the monitoring and alerts capabilities we were offering in the rack to embrace a programmable rule book," said Bob Waldie, co-founder and CEO of Opengear. "We enable datacenter managers and IT staff to take remediable action instantly and improve service levels."