Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Future Tech Launches 'Insourcing' Labor Program

Solution provider Future Tech Enterprises officially launched two major projects Wednesday: a first-of-its kind solution center between IBM and a channel player, and a separate, unique, "in-sourcing" business that will expand its help desk operations by hiring employees from government assistance programs.

The Holbrook, N.Y.-based company cut the ribbon on both operations, in an unveiling that drew support from U.S. Sen. Hillary Clinton, and was open for business a scant three weeks after Bob Venero, Future Tech's president, decided to launch the center.

"We're talking about 100 jobs for people just from this area," Venero said at the unveiling of his company's "Insource America" help desk program. Under the program, Future Tech and the State University of New York at Stony Brook will help train future employees who have been collecting public assistance.

After the training is complete, Future Tech hires them as Level-One Help Desk technicians. They'll work for Future Tech for six months at a lower wage, but, at the same time, continue to receive public assistance checks to help pay the bills.

Venero said opportunities will exist for those entry-level workers to be promoted within the company. Immediately, it will grow Future Tech's help desk capabilities several fold and, Venero acknowledged, put the company on a more competitive footing with Tier 1 vendors and service companies that outsource similar jobs overseas.

  • 1