Corporations are deploying Internet-based, in-house telephone systems at a pace that's moved the market well beyond the testing stage, a market research firm said Thursday.
While businesses are unlikely to upgrade their traditional circuit-switched systems, they are opting for more IP-PBX components in nearly all new deployments, ABI Research said. PBX, or private branch exchange, is an in-house telephone switching system that interconnects telephone extensions to each other as well as to the outside telephone network.
By 2006, more than 90 percent of all new IP-PBX seats will be on all IP-systems, according to ABI. The number of IP-PBX seats is expected to reach 26 million in 2009 from 3.2 million last year.
"IP-PBX feature sets have stabilized to the point where most vendors now have the legacy features that business users are accustomed to, as well as a relatively standard set of more data-centric applications," ABI analyst Julia Mermelstein said in a statement. "Future product development will focus on improving ease of management and customization for specific vertical markets."
Making the jump from outdated legacy technology to a more modern digital infrastructure will allow businesses to innovate at the speed and scale needed in today’s marketplace.
The business world is speeding up. The longer IT leaders wait to get their needs met, the more at risk their businesses and their jobs will be.
By arming SD-WAN networks with end-to-end intelligence, analytics-driven predictions, and predictive automation solutions, IT teams can simplify infrastructure management and assure higher levels of quality experiences for users.
