Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Avaya To Host VoIP Apps For Midmarket Customers

Avaya on Tuesday kicked off a midmarket assault with new hosted VoIP services and new premise-based IP telephony gear aimed at customers with 100 to 500 employees.

The small- and midsize-business wares, unveiled at Interop Las Vegas 2006, include Avaya On Demand hosted services, a new MultiVantage Express all-in-one communications product and a new S8400 Media Server Linux blade designed to upgrade some of the company’s older products to the latest version of Avaya Communication Manager.

Solution providers said the new offerings help fill a gap in the Avaya’s product portfolio.

“One of the things we’ve said for quite some time is that Avaya has had a void in that midmarket space,” said Mike Taylor, vice president of emerging technology at Strategic Products and Services, Cedar Knolls, N.J.

Under the new Avaya On Demand banner, Avaya is offering hosted IP telephony, contact center and messaging applications out of its data centers. Avaya plans to sell the services, based on its communications software, to solution providers via a wholesale model that lets them set their own prices and create their own services bundles, said George Humphrey, director of Avaya On Demand.

  • 1