Jury's Out on Email Scrutiny

Securities firms claim email surveillance lets them better stay on top of risk exposure

November 16, 2006

1 Min Read
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Does email surveillance really work? Securities broker/dealer firms surveyed in a new report say it pays off, but critics say it may also breed a false sense of security.

More than half the respondents to the survey -- 63 percent -- say email surveillance has given them greater visibility into their legal or regulatory risks. But overall, the organizations aren't finding much risky behavior: 96 percent said that less than 1 percent of their messages flagged for review violated federal securities laws or their internal policies.

The survey, conducted by secure email archiving vendor Fortiva and a law firm, Pitney Hardin LLP, queried 100 broker-dealer organizations in North America that monitor and review their employees' email messages, some of which were Fortiva customers. The securities broker/dealer industry is required by the Nasdaq and NYSE to review any electronic correspondence with the public.

Read the whole story at Dark Reading.

Kelly Jackson Higgins, Senior Editor, Dark Reading

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