THE SAK Grabs Neverfail

Handbag manufacturer relies on Neverfail for continuous availability of its fashion-forward email environment

August 21, 2007

2 Min Read
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AUSTIN, Texas -- With each year bringing new trends, it is critical for organizations

like THE SAK to be on top of the latest designs to keep their business in fashion. Headquartered in San

Francisco, THE SAKs sales, design, product development, manufacturing, inventory and shipping

divisions depend on the company’s email environment to conduct business in 22 international markets.

To keep its critical email communications with designers, suppliers and vendors up and running, TheSAK is using Neverfail SCOPE and Neverfail for Microsoft® Exchange technology.

Founded on the design of one handbag in 1989, THE SAK has grown into a global enterprise, with

operations in 1,300 department stores across the United States and 1,500 stores internationally. A

critical part of the company’s expansion has been the ability to communicate with its employees and

partners via email. Previously relying on an unstable Exchange environment that regularly experiencedinstances of downtime, the company’s IT department recognized the absolute need to protect its email


Brad Bolton, IT Manager for THE SAK chose Neverfail SCOPE, a pre-installation tool that identifies

server issues beforehand and ensures a stable server environment for high availability implementations.

After running SCOPE, THE SAK installed the Neverfail for Exchange solution, allowing users to remainseamlessly connected to the company’s Exchange environment, regardless of their location. Today, the

company is protected against natural disturbances, technical disruptions and planned downtime

associated with network maintenance.

“As an organization operating across several continents and multiple time zones, the ability of our

employees to access the information they need to do their jobs is paramount to continued growth,” saidBolton. “THE SAK required a solution that was easy to use and maintain, enabled the company to utilize

existing hardware investments and would help our organization take proactive measures to ensure

continuous availability. Neverfail SCOPE and Neverfail for Exchange are the most comprehensive

availability products on the market and have exceeded the strict requirements our organization set forth

during product evaluations.”

Neverfail Group Ltd.0

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