Onaro Hires Customer Service Director

Jim Lavallee appointed to deliver world-class service to global customer base

November 8, 2007

1 Min Read
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BOSTON -- Onaro, Inc. (http://www.onaro.com), the leader in datacenter automation for storage, today announced that Jim Lavallee has joined the company as director of customer service. Jim will lead Onaros customer and partner support initiatives including product documentation, training, customer support and consulting services.

“We have spent the past two years building a customer base that now boasts more than 30% of the Fortune 50,” said Doug McNary, president and CEO, Onaro, Inc. “With data centers moving quickly to bring the same level of automation available for servers to networked storage environments, Onaro has enjoyed tremendous growth and built a worldwide customer list of industry leaders. Jim’s appointment is a key milestone to expanding our customer service excellence to support these global enterprises.”

As Director of Customer Service, Jim is responsible for the delivery of services and support to Onaro users globally. With more than 17 years of engineering and project management experience, Jim brings a wealth of operational and strategic knowledge to Onaro. Previously, he served as director of software engineering at EMC Corporation where he was responsible for the development and support of Control Center SAN Manager and SAN Advisor applications. Jim also contributed to several industry efforts to standardize storage management.

Onaro Inc.

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