Enterprise VoIP On Verizon's Horizon

With AT&T and other large carriers plunging headlong into the race for voice over Internet Protocol (VoIP) services, Verizon's announcement of its VoIP enterprise-network deployment counted as big news.

April 16, 2004

2 Min Read
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With AT&T and other large carriers plunging headlong into the race for voice over Internet Protocol (VoIP) services--and developments in that area moving faster than the eye can see--Verizon's announcement this week of its VoIP enterprise-network deployment still counted as big news.

The company has committed nearly 10 million miles worth of high-speed networking lines to carry IP traffic, and most customers won't have to ditch their current equipment to use it -- a detail that's sure to make corporate telecom and network managers very interested in Verizon's offerings.

Unfortunately, Verizon also timed another announcement--a rise in DSL fees--that makes it look suspiciously like consumer customers will be paying for the network. The company says the new DSL charges are meant to cover mandated Universal Service Fund charges, and, indeed, they're not the only carrier to take that action. BellSouth and SBC Communications are also jacking up their DSL access fees for the same reason. But Verizon essentially opened itself up to some criticism by bringing out these two pieces of new simultaneously.

Strategically, Verizon's focus probably isn't off base. The enterprise is still where most of the VoIP action is, and, certainly, where the big dollars are to be made. Also, in the absence of much regulation of the VoIP market (not to mention calls for skipping VoIP regulation outright), this is the time to move ahead with initiatives and cement some market share where it most counts.

Verizon's enterprise focus and swift action will benefit its customers and its bottom line. But the company should probably also remember that corporate telecom buyers are also potential Verizon home customers.Verizon Readies IP Network, Raises DSL Fees
The regional telephone company announced the deployment of its 9.7 million mile nationwide high-speed network for enterprise users, while raising DSL fees $2 to $3 a month for consumers.

AT&T Expands VoIP Offering
AT&T last week revealed plans to make its voice-over-IP Internet phone service more widely available--and got socked with a lawsuit based on the name of the product.

VoIP Options, Adoption Grow Among Small Biz
Telecom vendors have begun to flood the small-business market with voice over Internet Protocol (VoIP) products, including some that use Session Initiation Protocol (SIP.

Verizon: Telecom Regulation Needs A Makeover
The current system can't handle the advances in technology, senior vice president Kathryn Brown claims.

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