EMC Unveils VOIP Solutions

HOPKINTON, Mass. -- EMC Corporation (NYSE: EMC - News), the world leader in information infrastructure solutions, today unveiled the market's most comprehensive solutions for managing Voice-Over-IP (VoIP) and IP telephony environments. With EMC Smarts® VoIP Performance Manager and EMC Smarts VoIP Performance Reporter, customers can maximize the availability and performance of business-critical VoIP services through comprehensive monitoring, alerting, diagnosis and reporting on all aspects of a system that may impact IP telephony services.

Smarts VoIP Performance Manager and Smarts VoIP Performance Reporter further extend EMC's award-winning software portfolio for managing complex IT infrastructures end-to-end, across technologies, and from the network to the business layer. With EMC Smarts software, enterprise and managed service provider customers can model IT components and their relationships across network, applications, and storage to understand how service levels are affected. The software effectively analyzes data from multiple sources to pinpoint the root cause of IT infrastructure problems automatically and in real-time -- enabling companies to more effectively maximize the availability and performance of critical IT resources and the business services (such as VoIP) they support.

EMC now boasts the most comprehensive VoIP solution for monitoring the end-to-end performance and availability of both the VoIP telephony and supporting network infrastructures. These VoIP performance management and reporting products complement EMC's existing VoIP solution for managing the availability of VoIP and IP network infrastructures. Together, Smarts software provides enterprises and managed service providers with a comprehensive, market-leading suite of VoIP management solutions, all geared towards maximizing end user service quality while increasing operating efficiency.

"For most enterprises and managed service providers, the right time to adopt IP telephony is now," said the Yankee Group's Vanessa Alvarez, Associate Analyst, Enabling Technologies. "But for all its promises, IP telephony deployments should not be taken lightly -- as they introduce new levels of complexity into the management environment. To effectively maximize the value of VoIP deployments, companies need comprehensive solutions with the ability to manage software performance and take corrective action as problems occur."

EMC Corp.