Convergys Picks Opsware, Solidcore

Convergys to help assure PCI compliance with Opsware and Solidcore

August 28, 2007

2 Min Read
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SUNNYVALE, Calif. and CUPERTINO, Calif. -- Opsware Inc. (NASDAQ:OPSW), the leading provider of data center automation software, and Solidcore Systems Inc., a leading provider of change control software, today announced that Convergys Corporation (NYSE:CVG) has selected a combined Opsware and Solidcore solution to help address the Payment Card Industry Data Security Standard (PCI DSS). Convergys, a global leader in customer care, human resources, and billing services, will deploy the combined Opsware and Solidcore solution to detect and document file changes in real-time, and prevent unauthorized modification of critical system and content files across all production servers worldwide.

Convergys manages more than 1.7 million customer and employee contacts daily, more than 1.7 million bills daily, and more than 20 million employee interactions each year, including those for some of the world’s top financial organizations. The PCI Data Security Standard mandates that companies must ensure its critical transaction information, credit card data and customer information is safe from malicious system intrusions or changes. Following a thorough and comprehensive evaluation of PCI data security offerings, Convergys identified Opsware and Solidcore as a leader in the PCI data security marketplace capable of delivering a highly-scalable and reliable solution to help ensure continuous compliance with the PCI standard. Convergys will use Solidcore’s S3 Control™ software integrated with the Opsware System 6 data center automation suite to detect changes across servers and network devices in real-time. Using Solidcore’s change enforcement capability, the combined solution will also prevent unauthorized systems or personnel from changing critical system files or log data -- alerting administrators of attempted unauthorized changes. Only changes made authorized through the Opsware suite will be allowed, thereby ensuring that all changes are policy compliant.

“The integrity of our critical customer transactions is essential, and success in handling these critical transactions depends on utilizing the most effective technology solutions,” said Tim McMahon, vice president of technology solutions for Convergys. “Our rigorous evaluation of PCI data security solutions found that Opsware and Solidcore could provide the critical elements to help us seamlessly track, document, and when necessary, prevent changes to critical files across our distributed infrastructure. We look forward to working with Opsware and Solidcore to help address the requirements for PCI DSS, and are excited about delivering this solution to our clients as a managed service.”

Opsware Inc. (Nasdaq: OPSW)

Solidcore Systems Inc.Convergys Corp.

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