The Planet Expands Hosting Services

Company provides private and virtual rack customers with 'business-class' services

January 14, 2009

1 Min Read
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HOUSTON -- The Planet, the global leader in IT hosting, today announced a key addition to its Alpha Advanced Services portfolio. Known as Alpha Professional, this new service offering is expressly designed for private and virtual rack customers. The solution includes around-the-clock direct contact with the dedicated Alpha Professional team of certified systems administrators, one-hour hardware replacement, as well as server monitoring with reaction and daily managed backups. The Alpha Professional team serves as the customers personal internal ambassador, with a commitment to solve virtually any problem on the first call.

Red Hat Certified Engineers (RHCE) and Microsoft Certified Systems Engineers (MCSE) comprise the Alpha Professional team, which provides customized technical guidance, troubleshooting and assistance to Alpha Professional customers. They also remediate servers immediately in the event of a service disruption. The new “business-class” offering delivers critical services without the added cost of a complete managed hosting solution.

“Virtually every company evaluates IT spending during an economic downturn,” said Todd Mitchell, The Planet’s general manager for Advanced Services. “For companies with reduced IT staffs, Alpha Professional provides a cost-effective alternative to a fully managed hosting solution, backed by our world-class data centers, network and support. We offer the industry’s most comprehensive range of choices, whether it’s self-managed servers, additional services, colocation or managed hosting, so customers gain access to the solution that fits their specific business requirements.”

The Planet Internet Services Inc.

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