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Verizon Business Unveils Cloud-Based Application-Monitoring Tools

BASKING RIDGE, N.J. - In an economic environment where demands are high and margins often thin, problems with critical business applications can quickly turn profits to losses. With Verizon Business' new Application Assurance service, however, business customers are better able to keep their network-based business processes running smoothly and reliably.

The new Software-as-a-Service (SaaS)-based offering, available in December to Verizon Private IP customers around the world, enables customers to efficiently monitor both application and network traffic.

The service provides an enterprisewide view of how applications such as e-commerce Web sites, voice-over-IP and CRM (customer relationship management) software are performing and how that performance is affecting end-users. As a result, customers can quantify the effect of performance problems.

The new service -- powered by Fluke Networks' Visual Performance Manager -- is the latest addition to the Verizon Private IP Application Aware suite of tools, which are designed to help businesses and government agencies more quickly identify and troubleshoot threats that could hamper application performance. The enhanced visibility into voice and data application performance provided by Application Assurance complements existing Verizon Application Aware tools. These include Asset Assurance for network device fault management; Dynamic Bandwidth for bandwidth monitoring, allocation and reporting; WAN Analysis for overall network reporting; and Provider Edge Statistics for quality of service and packet-delivery analysis.

"Even as demand grows and networks become more complex, IT leaders are expected to maintain application performance," said Blair Crump, group president of worldwide sales with Verizon Business. "Our new Application Assurance service tracks performance throughout the extended enterprise and identifies potential vulnerabilities to help IT managers regain control, safeguard assets, and keep video, voice and data traffic flowing smoothly."

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