ORLANDO, Fla. -- Storage Networking World -- The customer arm of the Storage Networking Industry Association (SNIA) previewed survey results today, but the material they discussed was more about methodology than what's in the hearts and minds (and pocketbooks) of the 250 end-users they queried.
SNIA's End User Council (EUC) surveys its membership annually, according to outgoing council chair Laurence Whittaker, supervisor of enterprise storage management for the Hudson's Bay Company, Toronto. This year, the survey tried to drill down on users' pain points, including: storage management and customers' inability to manage assets; the lack of integrated interoperable solutions; their barriers to adoption; and their compliance and information lifecycle management (ILM) issues.
The EUC surveyed 250 end-users from small, medium, and large organizations with 50 percent represented by large companies with revenues of more than $1 billion.
But all in all, no big surprises: Users' biggest concern is reliability, according to Norman Owens, EUC secretary and storage architect with the Thomson Corp., a Stamford, Conn.-based software integrator. Owens also told Byte and Switch that surveyed users from the financial services sector were the only ones to make the distinction between compliance and ILM.
SNIA will release the survey results Nov. 9, he noted.