SAN FRANCISCO, May 10. Salesforce.com, the enterprise cloud computing company, today announced it has completed its acquisition of Jigsaw, the privately held leader in crowd-sourced data services based in San Mateo, Calif. In acquiring Jigsaw, salesforce.com makes its strategic entry into the $3 billion cloud-based, business contact data services market.
Salesforce.com's more than 72,500 customers can now realize new levels of success by leveraging Jigsaw's world-class, real-time business contact data as a part of Cloud 2. Using a unique Wikipedia-style crowd-sourcing model, Jigsaw delivers the world's most complete and accurate business contact data available in the cloud. Jigsaw's tremendous success has been fueled by its vibrant community of more than 1.2 million members. Over the last six years, community members have built and maintained a contact database of more than 21 million business professionals at 3 million companies. Jigsaw currently has more than 800 corporate customers, 70 percent of which are also salesforce.com customers, including CA, EMC and Siemens.
The acquisition combines the power of salesforce.com's suite of CRM applications and leading enterprise cloud computing platform, Force.com, with Jigsaw's cloud-based model for the automation of acquiring, completing and cleansing business contact data. In deeply integrating business contact data into Salesforce CRM, salesforce.com can accelerate it to Cloud 2. Once Salesforce Chatter becomes available later this year, the business contact data can be social, collaborative and accessible on mobile devices. In addition, the integration enables salesforce.com to lay the foundation for a rich data ecosystem, creating an enormous opportunity for developers and independent software vendors to deliver entirely new apps. In turn, the better access to data will fuel a market for all kinds of data to power all kinds of apps - creating expanded commercial opportunities for information services companies like D&B, Hoover's and LexisNexis in the cloud.