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NTT America Expands Storage Hosting Services

NEW YORK -- NTT America, a wholly owned US subsidiary of NTT Communications Corporation, today announced the availability of new and refreshed products and services as part of its Enterprise Hosting Release 09.1. These include an expanded Service Level Agreement for mission-critical Colocation services; a new and significantly improved Customer Portal; automation of sales quotation and ordering for Storage Area Network Services; and addition of higher-density HP hard drives for Dedicated Hosting Services.

The Colocation Services in NTT Americas latest datacenter in Ashburn, Virginia have been enhanced with a fully featured customer Service Level Agreement (SLA). In addition to standard Backbone Service and network performance commitments, NTT America now supports SLA coverage for power as well as temperature and humidity. The values and measurement guidelines for facility temperature and humidity are based on the recommendations of ASHRAE TC9.9 (American Society of Heating, Refrigeration and Air Conditioning Engineers Technical Committee 9.9). With this expanded SLA, customers have the assurance they need for their mission critical IT infrastructure operation.

NTT America is also announcing the availability of a new and significantly improved Customer Portal for Enterprise Hosting services. This new Portal delivers faster performance and provides customers with an integrated view into their outsourced IT infrastructure via an intuitive, user-friendly navigation. The Customer Portal enables customers to see their current services and associated performance monitoring results and reports; submit, view and track billing and technical tickets; request and manage services; and perform various account and service management tasks on-line.

NTT America Inc.