Network Computing is part of the Informa Tech Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 8860726.

Camping World Uses Email Archiving Service Coast to Coast

Growth through acquisition has become a popular way to develop a business in today's rapidly evolving, highly competitive business world. During the past few years, Camping World followed that technique and gobbled up a series of mom-and-pop camping retail stores. As the company became larger, the need for a central email archiving system became clear. It decided to go with a software-as-a-service (SaaS) offering instead of a conventional archiving system. Gradually, the reach of that email archiving service spread to other services, such as security, a growing trend in the SaaS market.

Camping World, which has about 4,000 employees spread across the country, sells amenities such as awnings, steps, and chairs for recreational vehicle (RV) campers. The firm went on its acquisition tear in 2003 and has been continually expanding; it now has about 70 locations stretching from New Hampshire to California.

In some cases, Camping World acquired computing infrastructure, such as desktop systems and servers, as well as employees. "There were a number of cases where a company we acquired had no computers or email system," says CIO Matthew Baden.

As the RV equipment supplier expanded, it began in 2005 to build a centralized computing infrastructure to protect its information, which resides mainly on Microsoft Windows servers. The corporation deployed a SAN and connected a couple of data centers, so it had a backup system in place.

In the middle of 2005, Camping World decided to add an email archiving system to its data center. Compliance was a driving force. With regulations such as Sarbanes Oxley gaining prominence, the company understood that it needed to do a better job of collecting and managing its messages. The numerous acquisitions also meant an increased possibility of litigation and the likelihood that questions requiring e-discovery would arise. "Because we had been so dispersed, it was difficult for users to find needed information," Baden says. Since Exchange was not designed as an archive, users had trouble if they had to go back more than a few days for lost messages.

  • 1