Pinnacle Picks Mimosa update from January 2007

Pinnacle Financial selects Mimosa Systems email management system to improve customer satisfaction and loan processing

January 10, 2007

1 Min Read
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SANTA CLARA, Calif. -- Mimosa Systems(TM), a leader in unified information management solutions for enterprise content, today announced that Pinnacle Financial Corporation, one of the nation's fastest growing, independently-owned mortgage lenders, has selected the MimosaNearPoint(TM) for MicrosoftR Exchange Server software to improve the management, archiving and recovery of its Exchange-based email information.

Pinnacle Financial intends to use better email management activities to improve customer satisfaction and achieve higher loan volumes for employees at more than 100 branch offices throughout the United States. NearPoint's live content archiving capabilities for both current and historical emails will enable the company's loan agents and support staff to have instant access to more information than before, resulting in faster processing of loans and other financial activities. Loan processing speed will be enhanced by the Self-Service Search feature within NearPoint that enables Pinnacle Financial staff seamless access to archived data without any assistance by IT staff. NearPoint's continuous data protection architecture also provides faster and more complete disaster recovery capabilities for its email environment, while also reducing email-related storage requirements.

"Quick access to email, both new and old, will enable us to provide our customers with a highly satisfying mortgage loan experience," said Rick Q.Chin, Pinnacle Financial's senior vice president of information technology."Mimosa NearPoint will allow our agents fingertip access to information that is crucial to more quickly completing loans, while empowering our employees to more effectively search their own mailboxes, which improves workflow while lowering my staff's support requirements."

Mimosa Systems Inc.

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