EMC Unveils TaskSpace

EMC is driving innovation in the transactional content management (TCM) market through its introduction today of EMC Documentum TaskSpace

May 22, 2007

4 Min Read
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ORLANDO, Fla. -- EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, is driving innovation in the transactional content management (TCM) market through its introduction today of EMC Documentum® TaskSpace - a highly configurable, new user interface for the next generation Documentum 6 enterprise content management (ECM) platform. TaskSpace is designed for high-volume, content-rich task processing, providing sophisticated capture and business process management (BPM) capabilities. A user experience built specifically for managing transactional based content and processes, TaskSpace enables organizations to streamline transactional business processes and improve end user productivity.

Transactional content often originates outside an organization and drives internal, back-office transactions (such as invoice processing, insurance claims processing or loan origination). Organizations require insight into both the content and the transaction it drives, and must optimize associated processes for greater efficiency and employee productivity. Transactional processes often directly translate into financial impact, so optimization significantly impacts an organization's top and bottom line. Historically, development and deployment of client interfaces for transactional business processes required significant amounts of customization, time, money and IT resources. TaskSpace provides an out-of-the–box, highly-configurable solution to support a wide range of transactional-based business processes without complex and costly programming effort.

As part of the new Documentum 6 ECM platform, TaskSpace draws upon the technologies gained through EMC's strategic acquisitions in the TCM space, enabling organizations to leverage content within the unified Documentum repository and providing an end user experience that better serves the unique needs of workers dealing with transactional processes. By combining the business process automation capabilities of the EMC Documentum Process Suite and EMC Captiva® software for advanced document imaging, with the robust archiving, enterprise report management (ERM) and compliance capabilities of the Documentum platform, EMC now provides organizations with a holistic, end-to-end view of their entire business processes, for managing and streamlining both transactional content and business processes.

TaskSpace was designed, in part, by taking into consideration a significant amount of feedback from customers and partners. Booz Allen Hamilton, a global technology consulting firm, is participating in a design program that provides feedback into the development of EMC's transactional content management products. The firm plans to leverage TaskSpace and EMC's other existing transactional content management solutions and expose these concepts to their clients.

"With EMC's delivery of transactional content management solutions, including TaskSpace, we will be able to work within our clients' information infrastructures to develop and deploy transactional content management solutions faster." said Paul Baliff, Senior Associate at Booz Allen.Solutions for managing transactional content and related business processes are a critical part of an organization's broader information infrastructure. According to a 2005 report* by Forrester Research, Inc., the transactional content management segment of the ECM market is expected to represent approximately $2.0 billion of the approximate $3.9 billion ECM market in 2008.

"The need to control costs, consolidate IT infrastructure, and manage content with the same discipline as enterprise data leads many IT decision makers to demand a core set of capabilities to capture, manage and store enterprise content," explained Connie Moore, Vice President and Research Director at Forrester research group. "Organizations that process transactional content often require not only strong document imaging, enterprise report management and records management, but also need BPM to orchestrate the process."

"EMC delivers to customers a complete information infrastructure that includes a comprehensive family of content management solutions," said Balaji Yelamanchili, Senior Vice President and General Manager of Content Management and Archiving at EMC. "As part of EMC's next-generation Documentum 6 platform, TaskSpace represents just the first of several upcoming announcements that will demonstrate how EMC is advancing the enterprise content management market and providing customers a unified architecture for managing all enterprise information."

TaskSpace will be available with the upcoming delivery of the new Documentum 6 ECM platform. While still based on the same unified architecture, the Documentum 6 platform is a major advancement from EMC Documentum 5.3 and delivers superior capabilities for accessing, creating, archiving and sharing all types of information.

In addition to introducing TaskSpace for the enterprise level, EMC is also demonstrating its leadership in the space by providing TCM products for the mid-sized market and by broadening its ecosystem of partners. To address the TCM needs of small- to medium-sized businesses (SMBs) and government agencies, EMC offers ApplicationXtender. ApplicationXtender provides complete capture, document workflow, routing, ERM and archival of business content for retention and compliance – all in a unified platform designed specifically for the non-enterprise market, where low cost and implementation with little IT support are critical needs.EMC Corp.

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