Study: Cloud Services From On-Premises To On-Demand

NEW YORK--(BUSINESS WIRE)--According to AMI's latest worldwide SMB Cloud Services Practice, there are roughly 750,000 (12 percent) small businesses and 20,000 (24 percent) medium businesses already using software as a service (SaaS). However, looking at today's SaaS users, 78 percent of SBs and 31 percent of MBs are leveraging a SaaS plus on-premise mix (or hybrid model), while approximately only a third of SaaS users are using an actual pure-SaaS product.

With an anticipated growth of up to $95 billion in global SMB cloud-related spending by 2014, it isn't a surprise to see over half of US SMBs looking into SaaS as a potential solution. Approximately one in five US SMBs plan to use SaaS. However, AMI believes that SMBs are easing into the concept of local plus cloud-based computing rather than leapfrogging into a pure-play platform.

"Though cloud computing is seen as the next IT platform, the consideration of SaaS amongst SMBs as the next favorable cost-saving model is expedited by the macro situation we are in today," says AMI Senior Associate Yedda Chew.

Almost two years since the downturn began; we still see 77 percent of US small businesses (1-99 employees) and 84 percent of US medium businesses (100+ employees) very concerned with current market conditions. This marks a 31 percent and 81 percent year-over-year increase, respectively.

"In addition to this," noted Ms. Chew, "SMBs have their doubts, particularly around the security of a 3rd party hosting confidential numbers. But companies like Microsoft and IBM who provide a convergence of on-premise and SaaS are clearing these concerns for interested SMBs who are trying to maximize the combination of cloud and on-premise issues."AMI believes the following applications will accelerate need for on demand/cloud among SMBs from SaaS plus on-premise vendors:
    * Email/messaging: Approximately, 134k of non-SaaS US SMB users plan to adopt this application, allowing companies like Microsoft, who not only provide hosted solutions like exchange online in its BPOS bundle, but also its ubiquitous 'exchange on premise', to live in co-existence. This flexibility provides visibility to SMBs. And eventually with the realization of the TCO of on-premise many have the potential to migrate from Windows and .NET-based applications to the cloud.
    * Online storage and backup (archiving): Approximately, 129k non-SaaS US SMB users plan to adopt this solution, allowing companies like Seagate/i365 a local- and cloud-based disaster recovery backup for SMBs.
    * Document management and collaboration solutions: Over 125k US SMBs are looking in this direction for a collaborative tool, to companies like Microsoft with its product Sharepoint, or Yousendit as a solution.

Now as the budgeting season is just around the corner for most SMBs, economic headwinds are once again forcing businesses to revaluate a scalable strategy using IT. This said, companies such as Microsoft, SAP AG, and IBM, have a leg up with mixed local and cloud-integrated solutions.

"These companies are enjoying the SaaS tailwind, and it will be these companies with their hybrid model, which have a better chance of breaking down the barriers of the potential 5.7M non-SaaS US SMB users," Ms. Chew says.

SMB preferences for cloud-based application bundles, their price sensitivity and purchase channel preferences are further explored in AMI's upcoming Worldwide SMB Cloud Services Study. This study provides comprehensive coverage of: platforms and devices; IT infrastructure services; business productivity applications; business management/line-of-business applications; and unified communications. Research will be available later in 2010.

For more information about AMI-Partners, our Global SMB Cloud Services, or our other global SMB research, please call 212 944 5100, e-mail [email protected] or visit www.ami-partners.com.